Terms & Conditions
- Last Updated: October 2, 2025
Ecom Ridge Terms of Use
- By accessing our website, landing pages, or using our services, you acknowledge that your engagement is entirely voluntary. Any questions regarding data use or site activities are governed by our Privacy Policy and these Terms of Use.
- Ecom Ridge reserves the right to update or modify these policies at any time. We encourage all users and clients to review these Terms carefully before browsing our website or purchasing services.
1. Information Collection
- We may collect personal and analytical data, including pages visited, time spent, and navigation activity. This helps us understand which services and features are most valued, allowing us to improve user experience.
2. Intellectual Property
- All site content—including text, graphics, logos, icons, designs, and other creative materials—is the intellectual property of Ecom Ridge and protected by copyright laws.
- Clients may download or copy content strictly for personal, non-commercial use.
3. User Submissions
- All feedback, suggestions, comments, and ideas shared with Ecom Ridge via our website remain the sole property of Ecom Ridge.
- By submitting, you grant us full rights to use, adapt, or publish these contributions for marketing or operational purposes.
- We are not obligated to treat submissions as confidential.
- No compensation is provided for feedback.
- We may not respond to every comment.
4. Refund Policy
- Full refund if no work has started within 20 days (10% processing fee applies).
- Refunds void after initial concept review or revisions.
- Discounted packages are non-refundable.
- No refunds after 20+ days of client unresponsiveness.
- Urgent projects are non-refundable.
5. Delivery & Revisions
- All services are delivered according to the timelines specified in your order confirmation. An order number will be provided for tracking.
- Revision Policy: Ecom Ridge offers unlimited revisions, with a standard turnaround of 48 hours per revision cycle.
6. Information Security
- Data security is a priority at Ecom Ridge. Our framework covers:
- Risk management
- Staff and resource security
- Communication & operations
- Secure development
- Incident response
- Business continuity
- Legal & regulatory compliance
Contact Us
- Email: info@ecomridge.com
- Phone: +1 (323) 982 7299